We’ve watched as more than 100 security companies have come and gone in West Michigan during the past 60 years. As a result, EPS is one of just two security providers with more than 30 years of service in the area. Rest assured that when you select EPS, we’ll be around when you need us.
Whether it’s a single centrally monitored security system, or a multi-site IP-based video surveillance system, we have the technical know-how to make it happen. With nearly 30,000 customers ranging from residential, industrial and commercial, to medical and governmental facilities, chances are good that EPS has seen it before.
We’ve more than tripled in size over the past 20 years while retaining our steadfast commitment to customer service. Today, we’re among the largest and fastest-growing firms in our industry, and the 29th ranked security company in the U.S.
Our locally owned & operated monitoring facility is the first and only UL-listed and FM-approved station in West Michigan. Our facility is also Five Diamond certified by the Monitoring Association, meaning not only is our technology top-notch, but all of our operators are trained and certified to the industry’s highest standards. Only roughly a dozen facilities in the entire U.S. have attained all three certifications, so you can rest well knowing the team at the other end of your system has you covered.
5Long Term Relationships
No other locally based security company has succeeding in our service areas as long as we have. Our staying power and proficiency have earned us partnerships and relationships as preferred providers with the biggest names in security. We can meet nearly any security need… and if we can’t, we’ll do our best to connect you with someone who can!
Our engineering and technical manpower is incomparable. No other security company has the capability of skilled and technically certified engineers, project managers, and technicians along with a training staff that supports their continued learning. Our experts have seen the most complex of systems and have the capacity to meet nearly any security need.
When you partner with EPS, you are choosing a technically proficient staff that has read more than just the installation manual. EPS technicians, at minimum receive NICET II certifications, one of the industry’s most comprehensive fire alarm training programs. In addition, all of our field staff receive Michigan FAST (Fire Alarm Specialty Technician) training, making EPS technicians the most dependable Life Safety System consultants in the business.
Our staff is available 24 hours a day, 365 days a year. We employ more service personnel than any other area security company and deploy the area’s largest fleet of service vehicles daily.
We’ve been doing business with the industry’s top manufacturers for the better part of a century. As a result, EPS is privy to the latest and best technical innovations, and we have buying power that most companies simply can’t offer. These are savings we pass on to you.
Our strongest case for your business is our family of long-standing customers. We successfully serve thousands of people with your same needs. Given the typical short life of many security firms, we believe our track record speaks volumes about the way we do business.
We believe that our greatest strength is our local ownership and management. The people serving you are members of your community. When you call for help, you are calling on a neighbor… literally.