Connect With the Right Department
Our dedicated teams are here to help with sales, support, monitoring, and more—just choose the option that fits your needs.
Customer Care
Already a customer? We're here to assist with billing, account changes, and general questions.
616-459-3757
customercare@epssecurity.com
Monday-Friday, 8am-5pm
Monitoring Center (24/7)
Need immediate assistance or received an alert? Our UL-certified monitoring center is staffed 24/7.
616-459-1282
records@epssecurity.com
Do not email for emergencies
Service Department
For help with system troubleshooting, repairs, or maintenance, our service team is here to keep your security running smoothly.
Technical Support
Need technical assistance with your security system? Our support team is ready to help diagnose and resolve any issues.
Alarm Systems
616-808-2983 | AlarmSupport@epssecurity.com
Video Systems
616-213-3371 | VideoSupport@epssecurity.com
Sales Inquiries
Ready to upgrade your security? Our sales team can walk you through our custom solutions for homes and businesses.
616-459-0281
sales@epssecurity.com
Monday-Friday, 8am-5pm
Careers at EPS Security
Looking to build a career with a company that protects what matters most? Explorer our current openings and learn more about working at EPS.
Find a Location Near Me
We proudly serve customers across Michigan from five regional offices. See which location is closest to you.
Get a Free Quote
Get started by filling out the form or call us at 800.966.9199.
If you are an existing customer, you can contact us here.