What is the 4G sunset?
Simply put, the sunset marks the upcoming end of support of aging 3G & 4G networks by telephone companies.
Cellular communication technology improves generationally. In the same way Apple releases new iPhones with the latest technological improvements and phase out their older models, phone companies have made substantial improvements to their networks over time. The slower, outdated networks are eventually phased out as the companies transition their support to the newer, faster networks. In this case, the “next generation” network is referred to as “LTE,” and 4G is the network being eliminated.
4G sunset and alarm systems
While the transition away from 4G is still in its early stages, EPS Security is already acting to ensure their systems are prepared for the change.
Many EPS Security systems utilize cell towers as a means of sending signals to our Monitoring Center. This means alarm systems containing the older, 4G-supporting model of the cellular communicator will need to have their systems upgraded to the newest model to maintain proper system communication.
Those EPS Security customers with Cellular Protection Plans will have a technician scheduled to upgrade the cellular communication unit soon. Other customers affected by the eventual 4G sunset will be contacted in the near future by the EPS Security Inside Sales team to discuss available options.
The good news? Telecommunications companies plan on supporting LTE indefinitely, allowing upgraded systems to communicate over the high-quality network well into the future.
For questions concerning how the 4G sunset affects your alarm system, contact our Inside Sales team at 616.459.0281 ext 284.