Grand Rapids, Mich., May 17, 2022—Grand Rapids based security provider, EPS Security, was awarded Monitoring Center of the Year – Small/Medium Business by The Monitoring Association (TMA) on April 25, 2022. EPS Monitoring Center Lead Operator, Sydney Johnston, also earned TMA’s Operator of the Year title.
The EPS Monitoring Center competed among finalists from Lynn, Massachusetts and Fresno, California, to win Monitoring Center of the Year. This prestigious award recognizes a monitoring center that performs in the highest professional manner, making significant contributions to the alarm industry, and to the communities they serve. Applicants for the award are judged on categories such as training and education, employee recognition, use of technology, false alarm reduction, quality of records, disaster recovery plans, community involvement, and relations with public safety.
Our operators have worked so hard for this award,” said EPS Monitoring Center Manager, Alex Widerski. “I am incredibly proud of them.”
Sydney Johnston, TMA’s Operator of the Year, is recognized for her outstanding leadership, customer service, and high-level understanding of the alarm industry. “Sydney’s level of dedication to EPS is without parallel. We are privileged to have her leading our team,” said Widerski.
The Monitoring Center Excellence Awards are co-sponsored by SDM Magazine. A feature on award winners, including EPS Security, will be published in its August issue.
About EPS Security
Grand Rapids, Michigan, based EPS Security is a leader in security system services. The company currently ranks among the top 25 largest security companies in the United States, and is one of a few security firms in the U.S. to operate a UL-listed, TMA Five Diamond Monitoring Center. EPS provides intrusion alarm systems, fire alarm systems, access control, and video surveillance systems to more than 30,000 commercial and residential customers throughout the state of Michigan.
About The Monitoring Association
The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA), is an international non-profit trade association that represents professional monitoring companies, security system integrators, and providers of products and services to the industry. Incorporated in 1950, TMA represents its members before Congress and regulatory agencies on the local, state, and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Learn more online at https://tma.us/about/about-tma/